We aim to make the appointment process straightforward, transparent and proportionate to your requirements. While every instruction is different, our approach generally follows the same principles. An example would be:

1. Initial Discussion

Every instruction begins with an informal discussion to understand your objectives, the issues to be addressed and the advice you require.

2. Scope & Fee Proposal

We agree an appropriate scope of service, confirm any assumptions or limitations, and provide a clear fee proposal together with our terms of engagement.

3. Appointment

Once instructed, we arrange the necessary inspections, investigations, meetings or information gathering required to undertake the commission.

4. Assessment & Advice

We analyse the available information, undertake any necessary technical or commercial assessment and prepare advice proportionate to the nature of the instruction.

5. Reporting & Recommendations

Our findings are presented clearly, together with practical recommendations and, where appropriate, advice on the available options and next steps.

6. Ongoing Support

Many instructions continue beyond the initial report. We remain available to explain our advice, attend meetings, assist with implementation and provide further support where required.